Installation Guide

Owned by Inna Kashuba
Last updated: Nov 12, 2024 by Anna Odrynska
4 min read

You can install Tableau Connector for ServiceNow if you have the system admin role using your HI credentials. The application installs a related ServiceNow® Store plugin if it hasn't been yet installed.

Tableau Connector for ServiceNow is a standalone app and does not have any pre-requisite requirements to function. Check the Requirements & Compatibility tab for more information.

Read a comprehensive step-by-step guide on how to use Tableau Connector for ServiceNow in our blog:

https://www.acsoftinc.com/perform-direct-tableau-servicenow-integration-with-the-tableau-servicenow-connector/

Tableau Connector for ServiceNow does not collect, store or share any customer data. All such data is stored on the customer’s ServiceNow instance.

How to try Tableau Connector for ServiceNow?

 

1. To try the Tableau Connector visit the ServiceNow store at ServiceNow Store.

Find Tableau Connector using the Search functionality.

2. Click Try button. You’ll be prompted to log in with your HI credentials.

Note: if you don’t have HI credentials, you would ask your ServiceNow admin to install the trial.

Note: The trial is only available for installation on your sub-production instances and PDIs as well. To trial the app on PDI, please contact us.

 

 

3. Accept Terms of Use and click Try.

The Tableau Connector for ServiceNow is immediately available for installation on any of your sub-production instances under System Applications.

 

4. Navigate to System Applications > All Available Applications > All.

 

 

5. Find the Tableau Connector for ServiceNow application using the filter criteria and search bar and click Install (you can search for the application by its name or ID).

 

 

The Tableau Connector for ServiceNow is ready to use on your sub-production instance. It can be found on menu. Please follow Admin Guide for further instructions.

The free trial version of Tableau Connector for ServiceNow has the same full functionality as the paid version of the app.

 

 

How to buy Tableau Connector for ServiceNow?

 

1. If you already tried the app and want to buy it, find Tableau Connector for Service Now using the Search functionality at ServiceNow Store and click the Buy button.

 

2. At the Buy page you’ll find information about the total cost of the app.

You have an option to pay by Credit Card or Purchase Order.

Select the payment option and follow the instructions.

3. As soon as ServiceNow verifies the payment, your company will be entitled to install the app on your production instances.

 

4. As a ServiceNow Admin navigate to

System Applications > All Available Applications > All.

5. Find the Tableau Connector for ServiceNow application using the filter criteria and search bar and click Install (you can search for the application by its name or ID).

 

The Tableau Connector for ServiceNow is ready to use on your production instance. It can be found on menu. Please follow Admin Guide for further instructions.

 

How to uninstall or disable Tableau Connector for ServiceNow?

 

1. To uninstall Tableau Connector for ServiceNow, navigate to the System Applications > All Available Applications > Installed

 

2. Find the Tableau Connector and click the Uninstall related link.

 

3. The uninstall confirmation message appears. Click OK.

 

4. After the application is uninstalled, click Done.