Price and Purchasing

Payments and Subscription Term

On the Store site, you may place a non‑cancellable and non‑refundable order to purchase access to Tableau Connector by clicking the “Purchase” button associated with our app on ServiceNow Store.

Prices stated on Store, including discounts, are final. Except as expressly set forth in the description, fees for the app are invoiced at the time you place your order.

Tableau Connector is purchased for a term of twelve (12) months, provided that you have a valid paid subscription to the ServiceNow Product(s) required to use the app throughout that period. 

In the event that your subscription to any ServiceNow Product required to use Tableau Connector for ServiceNow expires, you may not use the app until such use rights are reinstated.

Your payment obligation provided in this section shall survive expiration or termination of your rights to use any ServiceNow Product required to use Tableau Connector.

Purchase of Tableau Connector is a continuous and non‑divisible commitment for the full duration of its subscription term regardless of the invoice schedule. You may cancel your subscription upon expiration of app subscription term. ServiceNow will provide advance notice of each renewal date to the contact information provided by you. Unless you cancel your subscription, Tableau Connector will automatically renew upon the expiration of each subscription term.

Payments by Credit Card. For purchases by credit card, payment and invoice shall be due upon purchase of Tableau Connector. The credit card you provide for billing purposes will be billed on a monthly basis during the subscription term of the app and on any subsequent automatic renewal subscription terms.

Purchases by Invoice. For purchases by invoice, all payments shall be due net thirty (30) days from the date of ServiceNow’s invoice, and payments shall be invoiced and made in the currency provided in the invoice.

Taxes. All prices on ServiceNow Store are stated exclusive of all taxes, duties, levies, imposts, fines or similar governmental assessments including sales and use taxes, value‑added taxes, goods and services taxes, excise, business, service, and similar transactional taxes imposed by any jurisdiction and the interest and penalties thereon. You shall be responsible for and bear all taxes associated with your purchase of, payment for, access to or use of any Store App accessible to you.

Find more information about such terms on ServiceNow Store.