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How to Connect to Power BI if ServiceNow Uses MFA/2FA/SSO
How to Connect to Power BI if ServiceNow Uses MFA/2FA/SSO
Explanation: Microsoft Power BI doesn’t support two-factor authentication. If your organization uses MFA, 2FA, or SSO, you might have troubles connecting to Power BI with the Basic authentication method.
Solution: To address this issue you can:
Create a service account with a local password: Ask your ServiceNow admin to create a separate service account without MFA and set a local password for it so can use it for further Power BI authorization.
Use Blank Query Connection: Utilize the new Blank Query Connection method without disabling SSO.
Read more about Blank Query Connection.
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