Administrator Guide

ServiceNow System Administrators can grant permission to work with the Power BI Connector for ServiceNow for certain users by assigning relevant roles. The instructions below show how to assign the roles and provide users with appropriate permissions.

Note: ServiceNow System Admin has permission to work with the connector by default, without assigned roles.

How to assign Power BI roles to users?

1. Navigate to the Users table and find the user you’d like to assign the Power BI Connector role.

Click the User ID to open user for editing.

2. Switch to the Roles tab and click Edit button.

3. Enter 'x_acsof' letter in the Collection search field.

Three Power BI Connector for ServiceNow roles will be found.

4. Assign appropriate roles to the user by selecting them from the Collection and moving them to the Roles list. Click Save. Then click Update the user.

Find more details about roles that can be assigned at Power BI Connector for ServiceNow: User roles page.

5. Depending on roles assigned, the users can Read, Write, Create or Delete Data sources at

• Platform UI Instance-Name.service-now.com/

• Service Portal main page Instance-Name.service-now.com/sp

• Power BI Connector page Instance-Name.service-now.com/pbi_connector

NOTE: Service Portal can be configured with Power BI Connector using instructions here.