/
Installation Guide

Installation Guide

Owned by Olha Koloskova (Unlicensed)
Last updated: Jun 01, 2025 by Liliia Ostrovska

You can install Power BI Connector for ServiceNow if you have the system admin role using your HI credentials. The application installs a related ServiceNow® Store plugin if it hasn't been yet installed.

Power BI Connector for ServiceNow is a standalone app and does not have any pre-requisite requirements to function.

Check Requirements & Compatibility for more information.

Power BI Connector for ServiceNow does not collect, store or share any customer data. All such data is stored on the customer’s ServiceNow instance.

How to try Power BI Connector for ServiceNow?

  1. Navigate to the product page at thehttps://store.servicenow.com/sn_appstore_store.do#!/store/application/87a42573879e0110fb5033773cbb354f/

  2. Select Try.

pbi_connector_for_SN_by_tempo_-_install_1.gif

You’ll be prompted to log in with your HI credentials. If you don’t have HI credentials, you have to ask your ServiceNow admin to install the trial.

If you don’t have HI credentials, you would ask your ServiceNow admin to install the trial. The trial is only available for installation on your sub-production instances.

  1. Accept Terms of Use, and then select Try.

The Power BI Connector for ServiceNow is immediately available for installation on any of your sub-production instances under System Applications.

  1. Navigate to System Applications > All Available Applications > All.

pbi_connector_for_servicenow_-_installation_guide_5.gif

  1. Find the Power BI Connector for ServiceNow application using the filter criteria and search bar and click Install (you can search for the application by its name or ID).

The Power BI Connector for ServiceNow is ready to use on your sub-production instance. It can be found on menu. Please follow Admin Guide for further instructions.

The free trial version of Power BI Connector for ServiceNow has the same full functionality as the paid version of the app.

pbi_connector_for_servicenow_-_ready_yo_use.gif

How to buy Power BI Connector for ServiceNow?

  1. If you already tried the app and want to buy it, navigate to the product page at the http://store.servicenow.com

  2. Select Buy.

At the Buy page you’ll find information about the total cost of the app. You have an option to pay by Credit Card or Purchase Order. Select the payment option and follow the instructions.

pbi_connector_for_SN_by_tempo_-_install_1_1.gif

As soon as ServiceNow verify the payment, your company will be entitled to install the app on your instances.

  1. As a ServiceNow Admin navigate to System Applications > All Available Applications > All.

pbi_connector_for_servicenow_-_installation_guide_5.gif

  1. Find the Power BI Connector for ServiceNow application using the filter criteria and search bar and click Install (you can search for the application by its name or ID).

The Power BI Connector for ServiceNow is ready to use on your production instance. It can be found on menu. Please follow Admin Guide for further instructions.

pbi_connector_for_servicenow_-_ready_yo_use.gif

How to uninstall or disable Power BI Connector for ServiceNow?

  1. To uninstall Power BI ServiceNow Connector, navigate to the System Applications > All Available Applications > Installed

  2. Find the Power BI Connector and click the Uninstall related link.

  3. The uninstall confirmation message appears. Click OK.

  4. After the application is uninstalled, click Done.

Read a comprehensive step-by-step guide on how to use Power BI Connector for ServiceNow in our blog

https://www.acsoftinc.com/power-bi-servicenow-set-up-power-bi-servicenow-integration-in-2-simple-steps/