/
How to Create Time to Resolution SLA Field
How to Create Time to Resolution SLA Field
The Time To Resolution custom field is used in the Jira Service Management Dashboard template. It's crucial to ensure that the field is named exactly as specified.
To create this SLA, please follow the instructions provided below.
Select project you need, and then on the left-side menu select Project settings.
Select SLAs, and then select Add SLA.
Name the SLA Time to resolution, and then enter the settings such as Time Goal, Calendar, Issues to display, Conditions, etc.
Check your settings, and then select Save.
By doing so, a custom field named Time_to_resolution_<id> will be generated. This field will be automatically selected in the data source when creating the Jira Service Management Dashboard template.
Related content
Data Source Page Overview
Data Source Page Overview
Read with this
How to Create Data Source
How to Create Data Source
Read with this
How to Export Data Requiring Jira API Token
How to Export Data Requiring Jira API Token
Read with this
Jira Software Filters
Jira Software Filters
Read with this
Tables Filtering Concept
Tables Filtering Concept
Read with this
Tables Filtering Cases Demo
Tables Filtering Cases Demo
Read with this