FAQ and Troubleshooting

Welcome to our FAQ section

We've compiled answers to the most frequently asked questions regarding the Looker Studio Connector for Jira Cloud. This section addresses common technical issues and provides detailed solutions. We kindly recommend reviewing this page before reaching out to our support team.

• How is my app pricing determined?

• How can I request support if I have a problem?

If you have any problems or need assistance, please contact us in a convenient way:

Email us at: support@alpha-serve.com

Call us: +380980377286

 Create support request in Jira Service Management

Ask a question in the Atlassian Community (available to all signed-up users)

• How can I submit a feature request?

We are always open to suggestions and feedback from customers and improve our application based on them. So if you have any suggestions for adding or improving features, please contact us: support@alpha-serve.com.

• Do you consider or implement feature customization?

Yes, we do. Being focused on a feedback-driven development, Alpha Serve is open to consider and potentially implement the features you need to maximize your Looker Studio Jira experience.

Please contact us and describe the task:

Our email  support@alpha-serve.com