Installation Guide

Zendesk Administrator role is required to follow the instructions on this page. You can learn more about this here.

How to Install Tableau Connector for Zendesk


Tableau Connector by Alpha Serve.gif


  1. Select the desired plan, and then select Free trial.


  1. Select the account to install Tableau Connector for Zendesk, and then select Install.


  1. [Optonal] You can change your plan if you’d like to.

  2. [Optional] In the Title* field, enter the desired name for the application.

By default, it’s Tableau Connector by Alpha Serve. You can keep it.

  1. [Optonal] Enable role restrictions and group restrictions.

By default, all roles and groups have access to the app. If you’d like only specific roles or groups to have app access enable restrictions.


  1. Fill in the billing details, and then select Proceed to payment.


  1. Check if the provided information is correct, and then select Start trial.



  1. Go back to the home page, select Tableau Connector, and then select Tableau Connector for Zendesk application.


How to Uninstall or Disable Tableau Connector for Zendesk


  1. Being signed in to your Zendesk account, select Admin.


  1. Select Go to Admin Center.


  1. Expand Apps and integrations, and then select Zendesk Support apps.


  1. Find Tableau Connector, select , and then Disable or Uninstall.