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FAQ and Troubleshooting

FAQ and Troubleshooting

Owned by Ruslan Didenko (Unlicensed)

Last updated: Sept 05, 2024 by Liliia Ostrovska

1 min read

Welcome to our FAQ section

We've compiled answers to the most frequently asked questions regarding the Tableau Connector for Jira. This section addresses common technical issues and provides detailed solutions. We kindly recommend reviewing this page before reaching out to our support team.

1 Questions about Licenses
2 FAQ
3 Other
4 Troubleshooting
5 Additional Features and Support Requests

Questions about Licenses

How is my app pricing determined?

Is it possible to extend my free trial?

How are license upgrade prices calculated?

How to update my server license key?

What happens to my app when I migrate host products from Server to Data Center?

Where do I get license key for my new app?

FAQ

Other

How to connect to Microsoft Power BI with SSO enabled?

Board Charts TableReference.

Sprints Table Reference.

Troubleshooting

Jira Work Management Fields Reference.

While connecting to Microsoft Power BI I get error Unable to connect.

Additional Features and Support Requests

How can I request support if I have a problem?

How can I submit a feature request?

Do you consider or implement feature customization?