Administrator Guide

As not all users have permissions to export Jira data, Jira Cloud Administrators can grant necessary permissions to work with Tableau Connector for Jira Cloud for specific users or groups. The instructions below demonstrate how to grant these permissions, allowing users to create, edit, watch, and export connectors

Administrators have the permissions to work with the connector by default.

 

How to Grant Permission

 

  1. Being signed in to your Jira Cloud instance, select Apps, and then select Tableau Connector for Jira.

 

  1. On the left-side menu, select Administration.

  1. Select the Edit permissions button.

  1. In the Users field, enter the username you want to grant permissions to.

Once you start typing, the drop-down list with username suggestions will appear. Select the user from the list.

You can select as many individual users as you need to.

  1. In the Groups field, select the groups you want to grant permissions to.

Once you select the Group field, the drop-down list with available groups will appear. Select a group from the list.

In our case, it’s the system-administrators group, you select the one you have inside your Jira instance.

You can select as many groups as you need to.

  1. Select Save.

 

How to View Data Sources History

 

  1. Being signed in to your Jira Cloud instance, select Apps, and then select Tableau Connector for Jira.

  1. Select Administration, and then select Data Source History.

How to View Export History

 

  1. Being signed in to your Jira Cloud instance, select Apps, and then select Tableau Connector for Jira.

  1. On the left-side menu, select Administration, and then select Export History.

 

You can also apply search by data source hash or table name.

 

 

 

IP Whitelisting

 

Here are the current instances of IP addresses of Tableau Connector for Jira Cloud application. Please add these IPs to your IP allowlisting:

54.189.226.121 54.187.129.78

IP allowlisting gives you an additional level of control, allowing you to specify which IP addresses users must use to access content for Jira Software, Jira Service Management, and Confluence. When you set an allowlist for Jira Software Premium, it applies to customer and agent-facing portals for your Jira Service Management on the same site.

To view your IP allowlists:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Security > IP allowlisting.

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