How to whitelist Authentication (for Jira instances with CAS)

Problem: For Jira instances with CAS authentication error arises while trying to import data into Tableau Desktop

Solution: Whitelist Authentication

Whitelisting Authentication include 3 steps:

Shutdown Jira
Modify web.xml
Start Jira

Shutdown Jira

Make sure Jira is shut down.

web.xml file exists in the following location (note, JIRA_INSTALL by default is set to the /opt/atlassian/jira/atlassian-jira/ directory): JIRA_INSTALL/WEB-INF/

Modify web.xml

Modify the web.xml file, add the following strings to the filter org.jasig.cas.client.authentication.AuthenticationFilter:

<init-param>
  <param-name>ignorePattern</param-name>
  <param-value>plugins/servlet/tableau</param-value>
</init-param>
<init-param>
  <param-name>ignoreUrlPatternType</param-name>
  <param-value>CONTAINS</param-value>
</init-param>

Start Jira

In case you need more information please visit INTEGRATING JIRA AND SSO USING CAS page.

Tableau Connector for Jira

How to whitelist Authentication (for Jira instances with CAS)

Analytics

Related content