How to whitelist Authentication (for Jira instances with CAS)

Owned by Liubov Topchyi
Last updated: Sept 05, 2024 by Liliia Ostrovska
1 min read

Problem: For Jira instances with CAS authentication error arises while trying to import data into Tableau Desktop

Solution: Whitelist Authentication

Whitelisting Authentication include 3 steps:

  • Shutdown Jira

  • Modify web.xml

  • Start Jira

  1. Shutdown Jira

Make sure Jira is shut down.

web.xml file exists in the following location (note, JIRA_INSTALL by default is set to the /opt/atlassian/jira/atlassian-jira/ directory): JIRA_INSTALL/WEB-INF/

  1. Modify web.xml

 

Modify the web.xml file, add the following strings to the filter org.jasig.cas.client.authentication.AuthenticationFilter:

<init-param> <param-name>ignorePattern</param-name> <param-value>plugins/servlet/tableau</param-value> </init-param> <init-param> <param-name>ignoreUrlPatternType</param-name> <param-value>CONTAINS</param-value> </init-param>

 

  1. Start Jira

 

In case you need more information please visit INTEGRATING JIRA AND SSO USING CAS page.