FAQ and Troubleshooting

We kindly recommend checking this section before contacting our support team.

Here you can find answers to the most frequently asked questions concerning SAP Analytics Connector for Jira. The most common technical issues can be also solved here.

• Error while trying to connect: Access to the resource is forbidden.

How to fix the "Access to the resource is forbidden" error?

• How can I request support if I have a problem?

• How can I submit a feature request?

• Do you consider or implement feature customization?