Server to Cloud Migration Documentation
This documentation is dedicated to our customers who are considering moving their Jira core data from Data Center/Server to Cloud and is intended to give them information on migrating their app data.
Mail Me for Jira is available in Cloud. You can try it free at the Atlassian Marketplace or check the product documentation here.
At the moment Mail Me Cloud does not have the same capabilities that are present in Mail Me Server/Data Center.
This is explained by the general differences between the platforms (technical) and different user experiences (behavioral).
There is no automated migration from server to cloud available at the moment. We are working hard on this. As this is a complicated process, it will take some time and will not be coming too soon.
Here the difference of Cloud and Server/Dc versions of Mail Me app:
available
not available
App Feature | Server / Data Center | Cloud |
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Customize the SMTP server for Mail Me connections | Set up SMTP server for Custom, Google, Yahoo, Office 365 mails | Set up SMTP server for Custom, Google, Yahoo, Office 365 mails |
Enable/ disable Mail Me for particular project in Jira | For each project and for all | For each project and for all |
Create custom email templates with context parameters |
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Edit template’s position |
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Set up Mail Me for different projects | Select default email template | Select default: email template, recipients, copy recipients, blind copy recipients |
View Email logs | Details about sent emails, including author, issue, recipients' names, subject, attachments number, success status, date, message text and format, Issue and User attachment name(s) | Details about sent emails, including author, issue, recipients' names, subject, attachments number, success status, date, message text and format, Issue and User attachment name(s) |
Choose a recipient from Jira users list |
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Send and comment issues/tasks by the email directly from Jirа |
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Attach any files directly or/ and include original attachments from the issue |
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Set recipients | internal Jira users, external emails, groups, issue roles (i.e. assignee) | Internal Jira users, external emails, groups, issue roles(i.e. assignee) and issue custom fields (user picker or group picker type) |
Use the email preview |
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Edit an email before sending it |
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Add comment from email to the Jira issue |
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Add restricted comment from email to the Jira issue |
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Add attachments from email to the Jira issue |
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Copy/paste a bunch of recipients at once |
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Import recipients from a custom text field |
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Set up default settings |
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For user convenience, any of the above-mentioned settings can be changed by the user in each email independently |
Use filters to find quickly needed parameter or to see only specific emails | By author, issue, text in subject, attachment name, text in body, time of sending, recipients, email format or status, project name or key, Mail Me status, project lead | By author, issue, text in subject, attachment name, text in body, time of sending, recipients, email format or status, project name or key, Mail Me status, project lead |
Feel free to contact our support team if you need any kind of assistance using one of the following means:
Email us at: support@alpha-serve.com