Troubleshooting

Owned by Ruslan Didenko (Unlicensed)

Last updated: Jun 26, 2020

1 min read

We kindly recommend checking this section before contacting our support team.

Here you can find answers to the most frequently asked questions concerning our application. The most common technical issues can be also solved here.

Questions about Licenses:

How is my app pricing determined?

https://aserve.atlassian.net/wiki/spaces/BIGQUERY/pages/709492973/FAQ+Licensing#How-is-my-app-pricing-determined%3F

How are license upgrade prices calculated?

https://aserve.atlassian.net/wiki/spaces/BIGQUERY/pages/709492973/FAQ+Licensing#How-are-license-upgrade-prices-calculated%3F

Where do I get license keys for my new app?

https://aserve.atlassian.net/wiki/spaces/BIGQUERY/pages/709492973/FAQ+Licensing#Where-do-I-get-a-license-key-for-my-new-app%3F

Is it possible to extend my free trial?

What happens to my app when I migrate host products from Server to Data Center?

How to update my server license key?

Additional Features and Support Requests:

How can I request support if I have a problem?

How can I submit a feature request?

Do you consider or implement feature customization?