FAQ and Troubleshooting

Welcome to our FAQ section

We've compiled answers to the most frequently asked questions regarding the BigQuery Connector for Jira. This section addresses common technical issues and provides detailed solutions. We kindly recommend reviewing this page before reaching out to our support team.

• How is my app pricing determined?

• How are license upgrade prices calculated?

• What happens to my app when I migrate host products from Server to Data Center?

• Why are you increasing prices for Data Center apps when Atlassian just announced its deprecation?

• How to update my server license key?

• Is it possible to extend my free trial?

• Where do I get license keys for my new app?

• Board Charts TableReference

• Sprints Table Reference

• Jira Work Management Fields Reference

• How can I request support if I have a problem?

• How can I submit a feature request?

• Do you consider or implement feature customization?