Pricing and Licensing information

Azure Communication Services for Jira can be used with Atlassian issued license only. You can install it on the Manage apps page or Atlassian Marketplace page like any standard Jira add-on.

You can find more information about it in this Jira knowledge base article.

Azure Communication Services for Jira Trial Licenses

You can check whether Azure Communication Services for Jira meets your business needs in your proper environment before buying it. For this purpose, Azure Communication Services for Jira has a min 30 days free trial license available at Atlassian Marketplace.

For monthly cloud subscriptions, once the trial period ends, the cost of the app is automatically included in your next bill unless manually deactivated. Cloud subscriptions billed annually will require a manual quote and purchase to retain functionality beyond the trial period.

Cloud trials can be extended to a total of 37 days - 30 days on top of the initial 7-day trial. To have your cloud trial extended, please contact our Customer Advocate team.

Azure Communication Services for Jira License Types

All Atlassian Licensing rules are applied to Azure Communication Services for Jira as well as to all other add-ons.

Note! All Marketplace apps must match (or exceed) the parent product in terms of User Tier. For example, if you license Jira Software at 100-Users, and Confluence at 50-Users, all Jira apps must be licensed at the 100-User Tier, and all Confluence apps must be licensed at the 50-User Tier.

Azure Communication Services for Jira offers the following license types:

*if you have an academic license for your Atlassian product.

** not yet released, coming soon.

You can find full information about Atlassian Licenses here.

Monthly Billing

Up to 10 Jira users (flat) - FREE

Annual Billing

Up to 10 Jira users (flat) - FREE

Azure Communication Services for Jira Refund Policy

We follow all standard Atlassian commitments on app purchases and refunds. You can browse full information on Atlassian Payments & Refund Section.

Refunds for cloud subscriptions are available within the first paid month after the trial period for monthly subscriptions, and within 30 days of payment for annual subscriptions. After these periods there are no refunds offered.

Azure Communication Services for Jira Free Licenses

We provide a free license to Atlassian Solution Partners for their internal use, testing, and demonstration purposes. To get a free license for solution partners, please send an email request to atlassian@alpha-serve.com

FAQ about Licensing

Please, check our FAQ Licensing section. The most common licensing issues are described there.

Find more information about Atlassian Marketplace Terms of Use. Also, please check our End-User License Agreement for more details.