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Zendesk Guide

Zendesk Guide

Zendesk Guide is a knowledge management and self-service platform provided by Zendesk. It allows businesses to create a centralized repository of information such as FAQs, troubleshooting guides, product documentation, and other helpful resources for their customers.

If your company has Zendesk Guide set up at its instance, the Zendesk Guide tab will be automatically displayed. Zendesk Guide cannot be set up at an individual user level.

Zendesk Guide tables are available under a separate tab.

Zendesk Guide.gif

At the moment, the data from the following Zendesk Guide tables is available for export.

Zendesk Guide

Zendesk Guide

GuideArticles

GuideArticleVotes

GuideArticleSubscriptions status:new

GuideArticleComments

GuideArticleCommentVotes

GuideSections

GuideSectionSubscriptions status:new

GuideCategories

GuideTopics

GuideTopicSubscriptions status:new

GuidePosts

GuidePostVotes

GuidePostVoteSubscriptions status:new

GuidePostComments

GuidePostCommentVotes

GuideContentTags