Users can publish the workbooks on Tableau Server or Tableau Cloud.
Workbooks and extracts won’t refresh unless users apply a scheduled refresh on the extract.
Scheduled Refresh is the scheduling task that can be set for data extract refresh. Thus, users get refreshed automatically while publishing a report and dashboard with this data extract.
This also removes the burden of republishing the reports and dashboards every time the concerned data gets updated.
With Tableau Connector for Zendesk, you can schedule refreshes to get the actual Zendesk data. For example, you can schedule a refresh for 7 a.m. and have all your Zendesk Tableau reports updated with actual Zendesk data until the beginning of your working day at 9 a.m. See the instructions below: