How to Obtain Export Password

Owned by Liliia Ostrovska
Sept 26, 2024
2 min read

The previous export credentials will soon be deprecated. Please switch to using the Export Password to avoid losing access to your reports.

This option is available to both administrators and regular users.

 

  1. Being signed in to your Zendesk Support account, select Power BI Connector by Alpha Serve.

Select Power BI Connector.gif

 

  1. Select Export Passwords, and then select Add password.

export-passwords-add-password.gif

 

  1. In the Name field, enter the desired name for your export password, and then select Create.

 

  1. Select Copy, and then close the window.

Before closing the window, be sure to copy your export password and store it securely. You won’t be able to view this password again.

You will use this export password while connecting to Microsoft Power BI.