About Meetings for Jira with Amazon Chime

Owned by Anna Odrynska
Last updated: Oct 12, 2022 by Victoria Markova (Unlicensed)
3 min read

Globalisation makes people from all over the world closer to each other than ever before.

To be able to contact the customers when needed becomes a crucial point in business communication. Service level is now a differentiating factor. A lot of distributed teams work on the same project from various parts of the globe. In the fast-changing world, it is very important to stay on the same page not only with your teammates but also with the customers and their expectations.

In this regard, our Meetings for Jira with Amazon Chime app enables instant access to customers or colleagues through a call or a video meeting directly from your Jira issue or Jira SD ticket.

 

 

Meetings for Jira with Amazon Chime is FREE for small teams up to 10 users.

 

What does Meetings for Jira with Amazon Chime do?

Amazon Chime for Jira allows users to connect for a call, a video meeting, or a screen sharing session directly from Jira Software issue or Jira Service Management ticket. 

Learn more about Amazon Chime and Jira integration from our blog.

 

Who finds Meetings for Jira with Amazon Chime useful?

Meetings for Jira with Amazon Chime will be helpful to the service desk and support teams communicating with worldwide users, customers, or colleagues on a daily basis.

Meetings for Jira with Amazon Chime will also help distributed teams work together effectively and communicate easily.

Meanwhile, the application can be valuable to any business using Jira/Jira ITSM and Amazon Chime.

 

Why use Meetings for Jira with Amazon Chime?

Using Meetings for Jira with Amazon Chime may have a direct impact on the team performance, as well as on the service level and customer satisfaction.

If a big amount of contacts is a part of daily work, Meetings for Jira with Amazon Chime can help optimize the business process and increase overall effectiveness.

 

Meetings for Jira with Amazon Chime Key Features:

 

  1. Communicate directly from Jira & Jira ITSM

Start or schedule the audio or video calls directly from Jira and Jira Service Management. Join the conversation by the short link. You no more need to switch to other tools to reach out to customers from your Service Desk.

 

2. Meet to perform better 

Contact your customers to solve issues better directly from the Jira Service Desk ticket or Jira Software issue. Invite colleagues easily to join meetings. Track the communication history in comments.

Schedule calls with users or customers at a certain time in the future to solve the issue better.

3. Share your screen 

Use screen sharing sessions for quick problem-solving. Get more involved customers with a brilliant support experience

 

 

How you can benefit from using Meetings for Jira with Amazon Chime?

  • Start instant meetings just with one button in the issue. Invite watchers, reporters, or other team members quickly join by a short link.

  • Schedule calls at a suitable date and time in the future.

  • Stay on the single page, no window switching.

  • Find a better and quicker solution to any issues you may have in Jira Service Management or Jira Software. Keep the committed high service level by reaching out to users easily. 

  • Increase ROI from your service and support teams and exceed customers' expectations.