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Currently, Alpha Serve does not provide any backups.

In the nearest future, Alpha Serve has intentions to implement 24-hours backups as well as a SIEM platform to collect logs from various sources in the hosting infrastructure and track and flag any suspicious activity. Our employees study the advantages and disadvantages of SIEM vendors on the market to choose the most suitable one.

Procedure Contents

Alpha Serve ensures a Recovery Procedure based on the following principles:

  • Top management involvement: we have a clear risk ranking definitions, and top management of the company involves at relevant levels to control the recovery process and inform the relevant parties if necessary;

  • Complex monitoring: security control is the integral parts of business processes, including development and support. We work on identifying gaps in advance and focus on the relevant options for remediation;

  • Constant testing cycles: quality assurance in an ongoing process to ensure the high performance of all applications and data accessibility.

In the case of the disaster, Alpha Serve clearly communicates the current status with influenced teams and parties every 24 hours.


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