You must have the Zendesk Administrator role to be able to carry out the instructions on this page. You can learn more about this here.
Please take a look at Supported Platforms section as well.
Book a video demo to see Tableau Connector for Zendesk in action:
Read a comprehensive step-by-step guide on how to use Tableau Connector for Zendesk in our blog:
How to install Tableau Connector for Zendesk?
Step 1. Open Tableau Connector for Zendesk marketplace page, and press Select plan.
Step 2. Select your desired plan and press Free trial button.
Step 3. If asked for, select your Zendesk account from the list and press Install button.
Step 4. Select your preferred Plan, fill in your billing details and press Proceed to payment.
Step 5. Complete payment process. You will be redirected back to your Zendesk Admin Center.
How to uninstall or disable Tableau Connector for Zendesk?
Step 1. Go to the Zendesk Admin Center. This can be done by selecting Admin section from your navigation bar and then clicking on a link Go to Admin Center.
Step 2. When inside Admin Center, go to Apps and Integrations, Zendesk Support apps.
Step 3. Locate Tableau Connector for Zendesk in the list, hover your mouse pointer over it and press onto the gear icon, which will appear.
Step 4. From the dropdown menu, press Uninstall or toggle Enabled.
Note! Uninstalling the app permanently removes it from your application and file system. If you only want to temporarily remove it, you can disable your app instead.