Administrator Guide

You can adjust all Tableau Connector for Jira settings on a single page. The instructions below will guide you in locating app settings page and provide an overview of all available configuration options.

Option 2

1. Being signed in to your Jira instance, select , and then select Manage apps.

2. Scroll down, look for TABLEAU CONNECTOR FOR JIRA, and then select Plugin settings.

Reset to Defaults

Reset to defaults - This action will restore all app settings, delete all data sources and their settings, and delete all users permissions.

• Select Confirm, if you do want to reset all settings and delete data sources.

• Select Cancel, if you no longer want to do it.

Permission Settings

Here Jira administrators can grant permissions to users to create, edit, view, and export connectors.

1. In the Users field, enter the username you want to grant permissions to.

2. In the Groups field, enter the group name you want to grant permissions to.

3. In the Project Roles field, enter the role(s) you want to grant permissions to.

General Settings

The General Settings help to:

• prevent misuse of the app

• alleviate the significant strain on Jira

• improve time to export

• Issues Limit - This setting allows you to set a maximum number of tickets that can be exported at the instance level.

• Fields Threshold - This settings allows you to set a maximum number of fields that can be exported without a warning message.

App Logging Settings

• App debug mode records all events related to data source, with the exception of data export, but including creating, editing, cloning, changing owner, etc. It is useful for troubleshooting problems or investigation incidents.

Here you can also set up maximum size of your log file.

• Actual Log File Size - This field displays the current size of the log file.

• The Refresh icon - This option allows you to refresh logs.

• The Clear icon - This option allows you to manually delete logs.

• Download Zip - This option allows you to download your log file in a compressed zip format.

• Download Log - This option allows you to download your log file in its original format.

Export Logging Settings

Data Export debug mode records events related to data export.

Here you can also set up maximum size of your log file.

• Actual Log File Size - This field displays the current size of the log file.

• The Refresh icon - This option allows you to refresh logs.

• The Clear icon - This option allows you to manually delete logs.

• Download Zip - This option allows you to download your log file in a compressed zip format.

• Download Log - This option allows you to download your log file in its original format.

How to Use Data Export Debug Mode

To minimize the impact of the data export debug mode on your instance, please follow the instructions on its usage.

1. Create a data source with selected table you’re experiencing issue with.

2. Go back to Export Logging Settings, and then clear the previous logs, if there are any.

3. Set size limit of log file, and then enable Data Export debug mode.

4. Start exporting your data.

5. After data export is completed, open Export Logging Settings, disable Data Export debug mode, and then download the log file.