429 - Too many requests

Explanation: If you encounter a 429 error during data export, you’ve exceeded the allowable number of requests within the last 5 minutes. Consequently, further requests are temporarily blocked as a precautionary measure.

Solution: To address this issue, you can:

• Reduce simultaneous data refresh/export: This can help decrease the frequency of requests and prevent future occurrences of the error.

• Wait for 5 minutes: You can try to wait 5 minutes before exporting data again. This allows the temporary block to expire, enabling you to proceed with your export without encountering the error.

• Contact our support team: If you encounter persistent issues or require further assistance, don’t hesitate to reach out to our support team.