Troubleshooting

Owned by Ruslan Didenko (Unlicensed)
Last updated: Jun 30, 2020
1 min read

We kindly recommend checking this section before contacting our support team.

Here you can find answers to the most frequently asked questions concerning 2FA for Crowd: U2F &TOTP. The most common technical issues can be also solved here.

 

Additional Features and Support Requests:

 

  • How can I request support if I have a problem?

https://aserve.atlassian.net/wiki/spaces/CROWD/pages/784629841

  • Do you consider or implement feature customization?

Technical Questions:

 

  • How to enable U2F support in Mozilla Firefox?

  • How to disable 2FA for Crowd: U2F & TOTP plugin if change secure connection (HTTPS) to unsecure (HTTP)?

  • How to reset an administrator's account?

  • Crowd Auth in conjunction G Suite.