Troubleshooting

We kindly recommend checking this section before contacting our support team.

Here you can find answers to the most frequently asked questions concerning Custom Fields: Issue Picker.
The most common technical issues can be also solved here.

Questions about Licenses:

  • How is my app pricing determined?

FAQ Licensing | How is my app pricing determined?

  • How are license upgrade prices calculated?

  • Where do I get license keys for my new app?

  • Is it possible to extend my free trial?

  • What happens to my app when I migrate host products from Server to Data Center?

  • How to update my server license key?

Additional Features and Support Requests:

  • How can I request support if I have a problem?

  • How can I submit a feature request?

  • Do you consider or implement feature customization?