Zendesk Talk for voice is cloud-based call center software built right into Zendesk Support. It enables you, and your teams to provide phone support from the same platform you use to manage your other support channels.
If your company has Zendesk Talk set up at its instance, the Zendesk Talk tab will be automatically displayed. Zendesk Talk cannot be set up at an individual user level.
Zendesk Talk tables are available under a separate tab.
At the moment, the data from the following Zendesk Talk tables is available for export.
Zendesk Talk |
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TalkCalls |
TalkLegs |
TalkLines |
TalkAgentStatus |
The Export from filter is available for the TalkCalls and TalkLegs tables.
