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changes.mady.by.user Kateryna Bukhtiiarova

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changes.mady.by.user Liliia Ostrovska

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Starting from Power BI Connector for ServiceNow version 1.4.1new option - create data source New from Report was implemented.

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In some cases, reports do not contain fields, so it will be necessary it’s required to select preferred fields in order to ones. Otherwise, you will not be able to save the data source and export data:

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If needed, users can modify the Data Source (add more tables, rows limit, change filters, etc.). Changes will not be applied to existing Reports.

Please NOTE: Before export, users must check if all necessary permissions for data export are assigned. In case if not - the user will not be able to create Data Source:

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Info

The Save button is inactive (during data source creation) if:

  • no *Name and Export config is entered

  • no *Name or Export config is entered

  • no fields are selected from at least one table

The Save button is inactive (during data source editing) if:

  • data source open but no edits have been made (it becomes active only when at least one change is made, such as changes in fields: add, remove referenced fields, check-uncheck use display value etc.)

The Save button is inactive (during data source creation from Report) if:

  • selected report doesn’t contain any fields

The Save button is inactive if a user doesn’t have permission for a table (yellow message indicates it).