App Feature | Server / Data Center | Cloud |
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Customize the SMTP server for Mail Me connections |  Set up SMTP server for Custom, Google, Yahoo, Office 365 mails
| Set up SMTP server for Custom, Google, Yahoo, Office 365 mails |
Enable/ disable Mail Me for particular project in Jira | For each project and for all | For each project and for all |
Create custom email templates with context parameters | | |
Edit template’s position | | 
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Set up Mail Me for different projects | Select default email template | Select default: email template, recipients, copy recipients, blind copy recipients |
View Email logs | Details about sent emails, including author, issue, recipients' names, subject, attachments number, success status, date, message text and format, Issue and User attachment name(s) | Details about sent emails, including author, issue, recipients' names, subject, attachments number, success status, date, message text and format, Issue and User attachment name(s) |
Choose a recipient from Jira users list | | |
Send and comment issues/tasks by the email directly from Jirа | | |
Attach any files directly or/ and include original attachments from the issue | | |
Set recipients | internal Jira users, external emails, groups, issue roles (i.e. assignee) | Internal Jira users, external emails, groups, issue roles(i.e. assignee) and issue custom fields (user picker or group picker type) |
Use the email preview | | |
Edit an email before sending it | | |
Add comment from email to the Jira issue | | |
Add restricted comment from email to the Jira issue | | |
Add attachments from email to the Jira issue | | |
Copy/paste a bunch of recipients at once | | |
Import recipients from a custom text field | | |
Set up default settings | | Enable/disable: editable preview, adding email comments to Jira by default, sending and adding Issue attachments by default, sending restricted comments by default Select default: recipients, copy recipients, blind copy recipients
For user convenience, any of the above-mentioned settings can be changed by the user in each email independently |
Use filters to find quickly needed parameter or to see only specific emails | By author, issue, text in subject, attachment name, text in body, time of sending, recipients, email format or status, project name or key, Mail Me status, project lead | By author, issue, text in subject, attachment name, text in body, time of sending, recipients, email format or status, project name or key, Mail Me status, project lead |