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📘 As not all users have permissions to export Jira data, Jira Cloud administrators Administrators can grant these necessary permissions to work with the Looker Studio Power BI Connector for Jira Cloud to for specific users or groups. The instructions below explain demonstrate how to grant the necessary permissions to work with the connector, including ability these permissions, allowing users to create, edit, watch, and export connectors.

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Administrators have

default permissions

the permission to work with the connector by default.

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Regular users can now view and search the history of their own and shared data sources. However, permission and access token expiry management remain in the Administration module.

To familiarize yourself with the new History module

How to Grant

Permission

Permissions

  1. Being signed in to your Jira Cloud instance, select Apps, and then select Looker Studio Connector for Jira.

  1. On the left-side menu, select Administration, and then select Edit.

The Edit permissions pop-up window will appear.

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  1. In the Users field, enter the username you want to grant permissions to.

Once you start typing, the drop-down list with usernames suggestions will appear. Select the user from the list.
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You can select as many individual users as you need to.

  1. In the Groups field, select group you need.

Once you select the Group field, the drop-down list with available groups will appear. Select group from the list.

In our case, it’s the system-administrators group, you select the one you have inside your Jira instance.
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You can select as many groups as you need to.

  1. Select the Save button.

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You can always check Here you can also view who has permissions permission to work with the Looker Studio Connector for Jira, edit and revoke all permissions.

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How to Configure Access Token Expiry

📘 This feature allows admins to decide in how many days access tokens are to expire.

  1. Being signed in to your Jira Cloud instance, select Apps, and then select Looker Studio Connector for Jira.

  1. On the left-side menu, select Administration.

Configure Tokens to Export Add-Ons Data

Looker Studio Connector for Jira supports data export from the leading marketplace add-ons.

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View the complete list on the Supported Add-Ons page.

Jira users must configure each add-ons separately to include Jira app data to their export to Looker Studio.

  • Tempo apps configuration

  • Projectrak app set-up

  • Time in Status app configuration

  • Zephyr Scale token

  • Xray app set-up
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    The required information will be displayed in the middle part of the page under the Permissions section.

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    How to View Data Sources History

    1. Being signed in to your Jira Cloud instance, select Apps, and then select Looker Studio Connector for Jira.

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    1. On the left-side menu, select Administration.

    2. Select the Data Sources History tab.

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    The access token expiry date is applied to all users. The default value is 365 days.

    • If the administrator sets an expiry date of 10 days, this setting will affect all valid access tokens with expiry date later than 10 days from now, as well as tokens with no expiry date. All tokens with less than 10 days remaining won’t be affected.

    • If, later today, the administrator sets an expiry date of 20 days, no access tokens will be affected, because they were already set to 10 days.

    • If the administrator turns off the expiry setting, no existing tokens will be affected.

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    IP Whitelisting

    Below are the current IP addresses used by the Looker Connector for Jira Cloud application. We recommend whitelisting them only if you are experienced with the process and confident in managing it effectively.

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    34.217.109.17544.242.100.46
    54.70.106.79