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📘 As not all users have permissions to export Jira data, Jira Cloud administrators Administrators can grant these necessary permissions to work with the Looker Studio Power BI Connector for Jira Cloud to for specific users or groups. The instructions below explain demonstrate how to grant the necessary permissions to work with the connector, including ability these permissions, allowing users to create, edit, watch, and export connectors.

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Administrators have

default permissions

the permission to work with the connector by default.

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Regular users can now view and search the history of their own and shared data sources. However, permission and access token expiry management remain in the Administration module.

To familiarize yourself with the new History module

How to Grant

Permission

Permissions

  1. Being signed in to your Jira Cloud instance, select Apps, and then select Looker Studio Connector for Jira.

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  1. On the left-side menu, select Administration.

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  1. On the right side of the page, select the Edit icon.

The Edit permissions pop-up window will appear.

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  1. , and then select Edit.

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  1. In the Users field, enter the username you want to grant permissions to.

Once you start typing, the drop-down list with usernames suggestions will appear. Select the user from the list.
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You can select as many individual users as you need to.

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  1. In the Groups field, select group you need.

Once you select the Group field, the drop-down list with available groups will appear. Select group from the list.

In our case, it’s the system-administrators group, you select the one you have inside your Jira instance.
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You can select as many groups as you need to.

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  1. Select the Save button.

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How to Check Who Has Permissions

You can always check who has permissions looker-admin-edit-permissions.gifImage Added

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Here you can also view who has permission to work with

the

Looker Studio Connector for Jira

.

  1. Being signed in to your Jira Cloud instance, select Apps, and then select Looker Studio Connector for Jira.

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  1. On the left-side menu, select Administration.

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The required information will be displayed in the middle part of the page under the Permissions section.

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How to View Data Sources History

, edit and revoke all permissions.

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How to Configure Access Token Expiry

📘 This feature allows admins to decide in how many days access tokens are to expire.

  1. Being signed in to your Jira Cloud instance, select Apps, and then select Looker Studio Connector for Jira.

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  1. On the left-side menu, select Administration.

  2. Select the Data Sources History tab.

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Configure Tokens to Export Add-Ons Data

Looker Studio Connector for Jira supports data export from the leading marketplace add-ons.

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View the complete list on the Supported Add-Ons page.

Jira users must configure each add-ons separately to include Jira app data to their export to Looker Studio.

IP Whitelisting

IP allowlisting provides an additional level of control, enabling you to specify the IP addresses that users have to use to access content in Jira Software, Jira Service Management, and Confluence. When you establish an allowlist for Jira Software Premium, it also applies to customer and agent-facing portals for your Jira Service Management on the same site.

Here are the current IP addresses for Looker Studio Connector for Jira application instances. Please include these IPs to your IP allowlisting.

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Default region (Oregon): 35.161.7.18, 35.85.205.110
EU: 52.211.33.183, 54.77.134.91
DE: 18.184.153.1, 54.93.142.16
AU: 52.63.173.131, 54.253.130.102
SG: 18.138.139.163, 18.139.93.202

To view your IP allowlists:

  1. Go to admin.atlassian.com

  2. Select your organization.

If you have more than one organization you need to select one where I’d like to view your IP allowlists.

  1. Select Security, and then select IP allowlisting.

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You will be able to access admin.atlassian.com even if the IP is outside the range of the allowlist.

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The access token expiry date is applied to all users. The default value is 365 days.

  • If the administrator sets an expiry date of 10 days, this setting will affect all valid access tokens with expiry date later than 10 days from now, as well as tokens with no expiry date. All tokens with less than 10 days remaining won’t be affected.

  • If, later today, the administrator sets an expiry date of 20 days, no access tokens will be affected, because they were already set to 10 days.

  • If the administrator turns off the expiry setting, no existing tokens will be affected.

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IP Whitelisting

Below are the current IP addresses used by the Looker Connector for Jira Cloud application. We recommend whitelisting them only if you are experienced with the process and confident in managing it effectively.

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44.242.100.46
54.70.106.79