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We kindly recommend checking this section before contacting our support team.

Here you can find

Welcome to our FAQ section 😊

We've compiled answers to the most frequently asked questions

concerning

regarding the SQL Connector for Jira Cloud.

The most

This section addresses common technical issues

can also be solved here.Questions about Licenses:

and provides detailed solutions. We kindly recommend reviewing this page before reaching out to our support team.

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📘 Questions about Licenses

https://aserve.atlassian.net/wiki/spaces/SQL/pages/2721153141/FAQ+Licensing#How-is-my-app-pricing-determined%3F
https://aserve.atlassian.net/wiki/spaces/SQL/pages/2721153141/FAQ+Licensing#How-are-license-upgrade-prices-calculated%3F

https://aserve.atlassian.net/wiki/spaces/SQL/pages/2721153141/FAQ+Licensing#Where-do-I-get-a-license-key-for-my-new-app%3F

  • Is it possible to extend my free trial?

https://aserve.atlassian.net/wiki/spaces/SQL/pages/2721153141/FAQ+Licensing#Is-it-possible-to-extend-my-free-trial%3F

  • How to update my server license key?

https://aserve.atlassian.net/wiki/spaces/SQL/pages/2721153141/FAQ+Licensing#How-to-update-my-server-license-key%3F

Additional Features and Support Requests:

How can I request support if I have a problem?

📘 Questions about Data Export

📘 Questions about Configuration and Use

🛠️ Troubleshooting

🔖 Other

💻 Additional Features and Support Requests

How can I submit a feature request?

  • Do you consider or implement feature customization?