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📘 As not all users should have permission permissions to export Jira data, Jira Cloud Administrators can grant permission necessary permissions to work with the SQL Connector for Jira Cloud for specific users or groups of users. Instructions The instructions below show demonstrate how to grant permission to work with the connector (ability to these permissions, allowing users to create, edit, watch, and export connectors).

InfoPlease note that users with the Administrator role

Administrators have the permissions to work with the connector by default.

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How to Enable SQL Connector for Jira and Grant Permission to Jira Users

In Jira's primary navigation menu, click Apps and find SQL Connector for Jira in your app list.

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Select Administration from the left-side navigation menu.

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At the SQL Connector for Jira’s Administration page click the Edit icon.

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In the Edit permissions window, click the Select groups field and select groups from the available groups in the list. You can select as many groups as you need.

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To Select users click the Select users field and start to type the username you want to grant permissions to work with the connector. Select user from the list. You can select as many individual users as you need.

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To save the permissions, click the Save button.

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How to Check User Permissions to Work with SQL Connector for Jira

If you wish to check which Jira users and/or groups have granted permissions to use the application, go to Apps → select SQL Connector for Jira → click on the Administration tab on the left.

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How to Configure Databases

Go to Apps > SQL Connector for Jira > Databases.

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Click Create a Database button.

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Enter all the required data: title, database type, host, port, database name, username, password. And click Validate connection. If you see the ‘Success!’ message, click Save.

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You can view and edit all the created databases in the Databases tab.

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Configure Tokens to Export Add-Ons Data

SQL Connector for Jira supports exporting data from the leading marketplace add-ons. You can check the complete list of apps on the Supported Add-Ons page.

To be able to include Jira app data in your export to SQL, Jira users need to configure each add-on separately.

  • Tempo apps configuration

  • Projectrak app set-up

  • Time in Status app configuration

  • Zephyr Scale token

  • Xray app set-up
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    Regular users can now view and search the history of their own and shared data sources. However, permission remains in the Administration module.

    To familiarize yourself with the new History module

    How to Grant Permission

    1. Being signed in to your Jira Cloud instance, select Apps, and then select SQL Connector for Jira.

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    1. On the left-side menu, select Administration, and then select Edit.

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    1. In the Users field, enter the username you want to grant permissions to.

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    You can select as many individual users as you need to.

    1. In the Groups field, select the groups you want to grant permissions to.

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    You can select as many groups as you need to.

    1. Select Save.

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    Here you can also view who has permission to work with SQL Connector for Jira, edit and revoke permissions.

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    IP Whitelisting

    Below are the current IP addresses used by the SQL Connector for Jira Cloud application. We recommend whitelisting them only if you are experienced with the process and confident in managing it effectively.

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    44.225.25.214
    52.37.67.206

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    Find out what is the best BI tool for Jira reporting in our blog ⬇️

    https://www.alphaservesp.com/blog/choosing-the-best-bi-tool-for-your-jira-reporting-comprehensive-comparison