Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Zendesk Talk for voice is cloud-based call center software built right into Zendesk Support. It enables you, and your teams to provide phone support from the same platform you use to manage your other support channels.

If your company has Zendesk Talk set up at its instance, the Zendesk Talk tab will be automatically displayed. Zendesk Talk cannot be set up at an individual user level.

Info

Zendesk Talk tables are available under a separate tab.

zendesk-talk.gif

Info

At the moment, the data from the following Zendesk Talk tables is available for export.

Zendesk Talk

TalkCalls

TalkLegs

TalkLines

TalkAgentStatus

Info

The Export from filter is available for the TalkCalls and TalkLegs tables.

export-point.gifImage Removedexport-point.gifImage Added