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📘 Problem: For Jira instances with CAS implemented ‘Unable to connect’ error arises while trying to import data into Power BI Desktop

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📘 Solution: Whitelist Authentication.

Whitelisting Authentication include 3 steps:

  • Shutdown Jira

  • Modify web.xml

  • Start Jira

Step 1.

  1. Shutdown Jira

Make sure Jira is shut down.

web.xml file exists in the following location (note, JIRA_INSTALL by default is set to the /opt/atlassian/jira/atlassian-jira/ directory): JIRA_INSTALL/WEB-INF/

Step 2.

  1. Modify web.xml

Modify the web.xml file, add the following strings to the filter org.jasig.cas.client.authentication.AuthenticationFilter:

Code Block
<init-param>
  <param-name>ignorePattern</param-name>
  <param-value>plugins/servlet/biconnect/odata</param-value>
</init-param>
<init-param>
  <param-name>ignoreUrlPatternType</param-name>
  <param-value>CONTAINS</param-value>
</init-param>

Step 3.

  1. Start Jira

Info

In case you need more information please visit INTEGRATING JIRA AND SSO USING CAS page.