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The administrator

Jira Administrator can create own email templates

and then plugin users can

for their specific business purposes. Mail Me users will be able to use them when sending emails. 

To create custom email templates, please follow next steps:

Step 1. Go on Administration page to section to Jira Administration tab and select “Manage apps” section.

Step 2. To manage custom templates click web-item “Templates”

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“Templates” tab on the left side menu.

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Step 3. After clicking on the Click “Add new template” button, you .

You will be redirected to the “Add template” page.

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Step 4. Create custom email templates by filling the fields.

This page consists of such parts

You can use our prompts and descriptions:

“Name”
  1. Name - a required

, must be unique
  1. field, name of the template - it must be unique;

“Example template”
  1. Example template - you can choose Jira’s default template as a basis and change it

for your template
  1. ;

 “HTML
  1.  HTML Body

Template”
  1. Template - a required field, template content for HTML format email;

“Text
  1. Text Body

Template”
  1. Template - a required field, template content for Text format email

Buttons:

5. “Save” - template saving and redirect
  1. ;

  2. Save - saves the template and redirects you to the page with a list of templates;

6. “Cancel”
  1. Cancel - allows you to return to the previous page with a list of templates without saving

data
  1. .