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  • The administrator can create email templates and then plugin users can use them when sending emails.  To create custom email templates, please follow next steps:

Step 1. Go on Administration page to section “Manage apps”

Step 2. To manage custom templates click web-item “Templates”

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Step 3. After clicking on the “Add new template” button, you will be redirected to the “Add template” page

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Step 4. Create custom email templates

This page consists of such parts:

  1. “Name” - required, must be unique, name of the template;

  2. “Example template” - you can choose Jira’s default template and change it for your template;

  3.  “HTML Body Template” - required field, template content for HTML format email;

  4. “Text Body Template” - required field, template content for Text format email

Buttons:

5. “Save” - template saving and redirect you to the page with a list of templates;

6. “Cancel” - allows you to return to the page with a list of templates without saving data