Disputes occur when a buyer questions the legitimacy of a charge with their financial institution. Field | Description |
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Amount | The total amount disputed by the cardholder. | Currency | The ISO 4217 currency code of the dispute amount. | Evidence due by | The deadline for evidence submission. | Evidence sent on | The date and time when evidence was sent. Returns null if evidence has not yet been sent. | Finalized on | The date and time when this dispute was resolved. Returns null if the dispute is not yet resolved. | ID | The ID of the dispute. | Network reason code | The reason for the dispute provided by the cardholder's bank. | Order ID | The ID of the order that the dispute belongs to. | Reason | The reason of the dispute provided by the cardholder's bank. | Status | The current state of the dispute. | Type | Whether the dispute is still in the inquiry phase or has turned into a chargeback. |
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