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Quick access to actual and relevant business data is crucial to running and managing a business and making timely decisions.

Consolidating all data sources in a single place to transform and combine data into a suitable visualization provides a significant advantage to any business in a fast-changing world. Tableau is one of the most popular BI software for building complex business reporting. Companies only have to set up the needed integrations to get all necessary data into Tableau for reporting and analytics. And here is where Alpha Serve has the best competence.

Along with Tableau Connectors for Jira, Zendesk, and Shopify, we have developed a convenient ServiceNow Tableau integration - Tableau Connector for ServiceNow.

Tableau Connector for ServiceNow is an Enterprise-grade solution that allows building complex data models, dashboards, and reporting in Tableau based on ServiceNow data. 

Check the app page [ADD LINK] on ServiceNow Store or learn more from the website product page.

What does Tableau Connector for ServiceNow do?

Tableau Connector for ServiceNow is an application that allows users to export ServiceNow data into Tableau without programming skills. This app provides a convenient interface to filter the data that needs to be transferred into Tableau and export it easily.

Thus, it enables users to visualize and analyze ServiceNow instance data that they imported to Tableau.

Tip

Tableau Connector for ServiceNow does not collect, store or share any customer data. All such data is stored on the customer’s ServiceNow instance.

Who finds Tableau Connector for ServiceNow useful?

  • IT, support, or any other teams using ServiceNow to manage daily operations can create and distribute any reports and dashboards or monitor any KPIs in Tableau based on the ServiceNow data. Thus, they are now limited by any default reports and can calculate and monitor any KPIs they need. This will provide transparency to the team performance as well as will highlight room for improvement;

  • Business analysts can combine ServiceNow with any other data sources (financial, CRM,
    Jira, e-commerce, etc.) to create integrated business reporting across all business functions including Sales, Finance, Marketing, Human Resources, and many others;

  • Business owners and C-level management can get a clear understanding of their business performance with refreshed and actual complex reporting.

Use cases:

  • build consolidated ServiceNow reporting across processes like problem management, incident management, etc., in Tableau using ServiceNow as a data source, combining it with CRM, ERP, Jira, and many others.;

  • create customized Tableau reports for ServiceNow according to your business processes and workflows, which are not available in default ServiceNow reporting features;

  • connect ServiceNow to Tableau for easy data export to run business analytics, find bottlenecks and make necessary changes and adjustments;

  • create live ServiceNow Tableau dashboards with IT/Support/other teams KPIs to monitor the overall performance and team contribution.

Why use Tableau Connector for ServiceNow?

Tableau ServiceNow Connector is a convenient and user-friendly solution for no-code ServiceNow Tableau integration. With this ready-to-use solution, you can embed Tableau integration into your existing ServiceNow platform without ServiceNow consultants and architects.

Tableau Connector for ServiceNow Features:

  1. Сonvenient and familiar user interface through the ServiceNow portal.

Note! In addition to the portal, Tableau Connector can be accessed through the item menu from back-end page

Image Added

2. Advanced filtering options to manage ServiceNow data selection and export to Tableau only the relevant information.

3. Distributed user roles inside the application in order to manage data access and provide data security:

Read the complete Tableau Connector for ServiceNow: User roles description.

4. Well-thought-out application architecture which allows exporting big data volumes without performance impact on your ServiceNow instance.

How you can benefit from using Tableau Connector for ServiceNow?

  • add ServiceNow as a data source to widen the data landscape along with other software and build complex ServiceNow reports for your business;

  • avoid manual work and optimize data export with convenient ServiceNow Tableau integration;

  • get actionable insights from the actual and relevant reports and dashboards;

  • improve performance and increase profit based on unlimited data export.

Tip

You are already using Tableau Connector for ServiceNow? Leave us an honest review! [ADD LINK]

Appanvil karma designer
summary Might be interesting to read ServiceNow Reporting: Power BI vs ServiceNow OOTB Reports In this article, we’ll take a closer look at ServiceNow Reporting. You’ll know in detail your options (Power BI and ServiceNow OOTB Reports) and know which is best suited for your business. ServiceNow & SAP to Power BI: How to overcome reporting challenges In this article, we will describe the case of our customer who faced a reporting challenge. It is a good example of creating and sharing different reports with Power BI for companies using ServiceNow and SAP software in business processes. ServiceNow vs Jira Service Desk: Compare ITSM Tools 2023 This article's aim is to give a comparison and contrast of Jira Service Desk and ServiceNow ITSM tools, so you can choose the most convenient work way. Connect ServiceNow to Power BI: REST API vs Power BI Connector We’ll explain how to use the REST API to export your ServiceNow data to Power BI, discuss an alternative way to connect these two platforms, and compare these two options.
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