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Dear Valued Customer,

As part of our ongoing efforts to enhance our customer experience, we have made changes to our support channels.

Effective immediately, the email address support@alpha-serve.com is no longer monitored for customer support inquiries. We kindly request you to discontinue using this email address for any future support requests.

For your current open support requests here, accessible through the button “Requests”, we will continue to provide support and prioritize their resolution.

We encourage you to open support tickets on our new support portal for any new support requests. You can access the portal at the following URL:

https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/1065/create/1445

Our new support portal provides a user-friendly interface where you can submit support tickets, track their progress, and communicate with our dedicated support team. By centralizing our support operations in this manner, we can provide more timely and personalized assistance to meet your needs effectively.

Thank you for your cooperation and understanding during this transition. We value your business and remain committed to providing you with exceptional support.

Dear Valued Customer,

As part of our ongoing efforts to enhance our customer experience, we have made changes to our support channels.

Effective immediately, the email address support@alpha-serve.com is no longer monitored for customer support inquiries. We kindly request you to discontinue using this email address for any future support requests.

For your current open support requests here, accessible through the button “Requests”, we will continue to provide support and prioritize their resolution.

We encourage you to open support tickets on our new support portal for any new support requests. You can access the portal at the following URL:

https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/1065/create/1446

Our new support portal provides a user-friendly interface where you can submit support tickets, track their progress, and communicate with our dedicated support team. By centralizing our support operations in this manner, we can provide more timely and personalized assistance to meet your needs effectively.

Thank you for your cooperation and understanding during this transition. We value your business and remain committed to providing you with exceptional support.