We kindly recommend checking this section before contacting our support team.

Here you can find answers to the most frequently asked questions concerning Power BI Connector for Jira Cloud. The most common technical issues can be also solved here.



  • Error while trying to connect: Access to the resource is forbidden.

Questions about Licenses:

  • How is my app pricing determined?

  • Is it possible to extend my free trial?

Additional Features and Support Requests:

  • How can I request support if I have a problem?

  • How can I submit a feature request?

  • Do you consider or implement feature customization?