429 - Too many requests

Owned by Liliia Ostrovska
Mar 06, 2024
1 min read

Explanation: If you encounter a 429 error during data export, you’ve exceeded the allowable number of requests within the last 5 minutes. Consequently, further requests are temporarily blocked as a precautionary measure.

Solution: To address this issue, you can:

  • Reduce simultaneous data refresh/export: This can help decrease the frequency of requests and prevent future occurrences of the error.

  • Wait for 5 minutes: You can try to wait 5 minutes before exporting data again. This allows the temporary block to expire, enabling you to proceed with your export without encountering the error.

  • Contact our support team: If you encounter persistent issues or require further assistance, don’t hesitate to reach out to our support team.

 

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