Troubleshooting
We kindly recommend checking this section before contacting our support team.
Here you can find answers to the most frequently asked questions concerning Mail Me. The most common technical issues can be also solved here.
Questions about Licenses:
How is my app pricing determined? https://aserve.atlassian.net/wiki/spaces/MMCLOUD/pages/1142849574
How are license upgrade prices calculated? https://aserve.atlassian.net/wiki/spaces/MMCLOUD/pages/1142849574
Where do I get the license key for my new app? https://aserve.atlassian.net/wiki/spaces/MMCLOUD/pages/1142849574
Is it possible to extend my free trial? https://aserve.atlassian.net/wiki/spaces/MMCLOUD/pages/1142849574
What happens to my app when I migrate host products from Server to Data Center? https://aserve.atlassian.net/wiki/spaces/MMCLOUD/pages/1142849574
How to update my server license key? https://aserve.atlassian.net/wiki/spaces/MMCLOUD/pages/1142849574
Additional Features and Support Requests:
How can I request support if I have a problem? https://aserve.atlassian.net/wiki/spaces/MMCLOUD/pages/1143013423
How can I submit a feature request? https://aserve.atlassian.net/wiki/spaces/MMCLOUD/pages/1142685833
Do you consider or implement feature customization? https://aserve.atlassian.net/wiki/spaces/MMCLOUD/pages/1149960193
Technical Questions:
How to use Google SMPT server if I have 2-Step-Verification and see a "password incorrect" error? https://aserve.atlassian.net/wiki/spaces/MMCLOUD/pages/1149960206