How to add custom fields to the custom email templates?

Owned by Nataliya Timoshina
Last updated: Oct 28, 2020
1 min read

In order to use custom fields in your own email templates, you should start adding/editing the template using the instruction here.

You can put custom fields to the template in 2 ways:

 

1. Using name

$issue.getCustomFieldValue($customFieldManager.getCustomFieldObjectByName('Name_Of_Custom_Field')).toString()

where ‘Name_Of_Custom_Field’ should be replaced with you custom field’s name

2. Using ID:

$issue.getCustomFieldValue($customFieldManager.getCustomFieldObject(Custom_Field_Id)).toString()

where Custom_Field_Id should be replaced with your custom field’s ID