As not all users have permissions to export Jira data, Jira Cloud Administrators can grant necessary permissions to work with SQL Connector for Jira Cloud for specific users or groups. The instructions below demonstrate how to grant these permissions, allowing users to create, edit, watch, and export connectors.
Administrators have the permissions to work with the connector by default.
Regular users can now view and search the history of their own and shared data sources. However, permission remains in the Administration module.
How to Grant Permission
Being signed in to your Jira Cloud instance, select Apps, and then select SQL Connector for Jira.
On the left-side menu, select Administration.
In the Users field, enter the username you want to grant permissions to.
You can select as many individual users as you need to.
In the Groups field, select the groups you want to grant permissions to.
You can select as many groups as you need to.
Select Save.
Here you can also view who has permission to work with SQL Connector for Jira, edit and revoke permissions.
IP Whitelisting
Below are the current IP addresses used by the SQL Connector for Jira Cloud application. We recommend whitelisting them only if you are experienced with the process and confident in managing it effectively.
44.225.25.214 52.37.67.206
Find out what is the best BI tool for Jira reporting in our blog ⬇️