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  1. Being signed in to your Zendesk Sell account, select ⚙️.

Select Settings.gif

  1. Scroll down, and then select OAuth.

OAuth.gif

  1. Select + Add Access Token.

  1. In the Description field, enter the access token description.

  2. Make sure to select the following checkboxes:

    • Read access to all your data, except for the account and user info.

    • Read access to the account and users info only.

  3. Select Save.

Enter description and save.gif

  1. Copy generated access token.

Before closing the window, make sure to copy your access token. You won’t be able to see it again!

Copy token.gif

  1. Go back to your Zendesk Support account, and then open Power BI Connector.

  1. On the left-side menu, select Tokens, and then select Zendesk SELL.

  2. In the PAT Token field, paste your copied access token.

  3. Select Add or Update.

If you add an access token for the first time there will be the Add button. If you want to change the access token there will be the Update button.

Update.gif

Starting now, all users with granted permission to work with the data sources can select Zendesk SELL tables and fields for export.

Zendesk SELL.gif

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