We kindly recommend checking this section before contacting our support team.

Here you can find answers to the most frequently asked questions concerning Tableau Connector for monday.com.

Questions about Licensing

• How to Purchase Tableau Connector?

Questions about Configuration

• I made the connection but can’t see data I want

• How do I connect items with subitems?

• I'd like to create a pivot table, can your app do it?

• What’s the data flow of the connector

Troubleshooting

• ‘Your app license does not match your monday.com user tier. Please upgrade your license or contact your monday.com instance administrator’

• I’m receiving ‘The JDBC driver host process failed to respond’ error

• Scheduled refresh keeps failing with a timeout error, is there any way to solve this?