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You can now revoke your integration token at any time! This gives you more control over your connected apps and helps keep your account secure.

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Time to SLA Overview

Time To SLA application allows easy creation, management, and customization of an unlimited number of SLAs, SLAs custom fields, calendars, and more.

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Info

Time To SLA fields are located in a separate tab.

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How to Add Time to SLA JWT Token

Info

Time To SLA API Token is required to view and export the Time To SLA data with Oracle Analytics Connector.

  1. Being signed in to Jira Cloud instance, select Apps, and then select Time To SLA.

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  1. Select Settings, and then select API Token.

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  1. Select + New Token.

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  1. In the * Token Name field, enter the name for your token.

  2. Select when your token will expire.

  3. Select the access type you need.

  4. Select Save.

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  1. Copy your JWT token.

Note

Before closing the window, make sure to copy the token and store it securely. You will not see the token again once you close the window.

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  1. Go back to Apps, and then select Oracle Analytics Connector for Jira.

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  1. On the left-side menu, select API Integrations, find Time to SLA, and then select Add.

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  1. Paste your JWT token, and then select Save.

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Tip

Starting now, all users with granted permission to work with the data sources can select Time to SLA table and fields for export.

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