Users can publish Jira ServiceNow Power BI reports and dashboards in Power BI Server or Power BI Service.
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With Power BI Connector for ServiceNow, you can schedule refreshes to get the actual ServiceNow data. For example, you can schedule a refresh for 7 a.m. and have all your reports updated with actual ServiceNow data until the beginning of your working day at 9 a.m. See instructions below.
Schedule a refresh on Power BI Service
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Note! It is impossible to get live Jira ServiceNow data in Power BI and have a real-time synchronization. |
Based on the Microsoft manuals, only a few data sources allow streaming live and real-time data in Power BI at the moment. Based on our customers' best practices, we kindly recommend using a scheduled refresh to get actual ServiceNow reports in Power BI.