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As not all users have permissions to export Jira data, Jira Cloud Administrators can grant necessary permissions to work with SAP Analytics Cloud Connector for Jira Cloud for specific users or groups. The instructions below demonstrate how to grant these permissions, allowing users to create, edit, watch, and export connectors.

Administrators have the permissions to work with the connector by default.

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General Settings

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How to Grant Permission

Permissions

  1. Being signed in to your Jira Cloud instance, select Apps, and then select BigQuery SAP Analytics Cloud Connector for Jira.

  1. On the left-side menu, select Administration.

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Select the Edit permissions button

  1. , and then select Edit.

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  1. In the Users field, enter the username you want to grant permissions to.

Once you start typing, the drop-down list with username suggestions will appear. Select the user from the list.
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You can select as many individual users as you need to.

  1. In the Groups field, select the groups you want to grant permissions to.

Once you select the Group field, the drop-down list with available groups will appear. Select a group from the list.
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In our case, it’s the system-administrators group, you select the one you have inside your Jira instance.

You can select as many groups as you need to.

  1. Select Save. 

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Info

Here you can also view who has permission to work with SAP Analytics Cloud Connector for Jira, edit, and delete permissions.

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How to View

revoke all permissions.

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Access Token Expiry

This feature allows admins to decide in how many days access tokens are to expire.

  1. Being signed in to your Jira Cloud instance, select Apps, and then select SAP Analytics Cloud Connector for Jira.

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  1. On the left-side menu, select Administration, and then select General settings.

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The access token expiry date is applied to all users. The default value is 365 days.

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  • If the administrator sets an expiry date of 10 days, this setting will affect all valid access tokens with expiry date later than 10 days from now, as well as tokens with no expiry date. All tokens with less than 10 days remaining won’t be affected.

  • If, later today, the administrator sets an expiry date of 20 days, no access tokens will be affected, because they were already set to 10 days.

  • If the administrator turns off the expiry setting, no existing tokens will be affected.

Data Sources History

  1. Being signed in to your Jira Cloud instance, select Apps, and then select SAP Analytics Cloud Connector for Jira.

  1. Select Administration, and then select Data Sources Historysources history.

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The tab displays all changes performed to the data sources by all users, including creating, editing the fields or filters, sharing, changing owner, and more.

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You can also apply search by date.

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Export History

  1. Being signed in to your Jira Cloud instance, select Apps, and then select SAP Analytics Cloud Connector for Jira.

  1. On the left-side menu, select Administration, and then select Export Historyhistory.

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The tab displays all data related to the export process: ID, user name, data source ID, tables count, rows count, and more. Filtering by statuses (All, Success, and Failed) and dates (Start date and End date) can help to find specific data.

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IP Whitelisting

Current instances IP addresses of Power BI Connector for Jira application:

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18.237.248.187
34.220.210.5

We are planning to move to new, more powerful instances on May 10, 2022, at 11:00 GMT+3. Please add these IPs to your IP allowlisting:

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35.161.7.18
35.85.205.110

IP allowlisting gives you an additional level of control, allowing you to specify which IP addresses users must use to access content for Jira Software, Jira Service Management, and Confluence. When you set an allowlist for Jira Software Premium, it applies to customer and agent-facing portals for your Jira Service Management on the same site.

To view your IP allowlists:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Security > IP allowlisting.

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You will be able to access admin.atlassian.com even if the IP is outside the range of the allowlist.

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You can also apply search by data source name, table name, and date.

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Access Tokens History

  1. Being signed in to your Jira Cloud instance, select Apps, and then select SAP Analytics Cloud Connector for Jira.

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  1. On the left-side menu, select Administration, and then select Access tokens history.

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Currently, this tab only reflects changes to the token expiration date.

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You can also apply search by date.

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IP Whitelisting

Below are the current IP addresses used by the SAP Analytics Cloud Connector for Jira Cloud application. We recommend whitelisting them only if you are experienced with the process and confident in managing it effectively.

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54.185.225.182
52.35.36.14